Visitor Information

What to Expect as a Visitor

Thank you for accepting our invitation to visit your friend or loved one. It is our goal to provide the highest quality of healthcare to our patients. In order to do so, we have established guidelines. Many of these guidelines are in response to mental health laws and regulations and seek to protect the safety, rights and confidentiality of our patients.

Please take a few moments to review these guidelines before you visit. We also expect each visitor to conduct themselves in a supportive fashion and follow the hospital visitation policies in order to enhance the safety and well-being of all patients including their loved ones.

What Are Visiting Hours?

Adult Units – One visitor per patient

  • Unit 1A: Monday 2-2:30pm
  • Unit 1B: Tuesday 2-2:30pm
  • Unit 2D: Wednesday 2-2:30pm
  • Unit 2E: Thursday 2-2:30pm
  • Unit 2F: Friday 2-2:30pm

Adolescent Unit 1C – Two visitors per patient

  • Last name A-L: Saturday 2-2:45pm
  • Last name M-Z: Sunday 2-2:45pm

All visitors must arrive at 1:30. Minors are not allowed at Visitation.

Preparing for Visitation

  • Please make sure your loved you knows you are visiting, and they add you to their visitation list.
  • Adolescents have 45 minutes with two visitors and Adults have 30 min with one visitor.
  • Must bring valid ID
  • No swapping out visitors during visit
  • Arrive 30 minutes prior (1:30pm) to the designated visitation group time on the day.
  • Provide us with the patient name
  • Limit your personal belongings to a car key and valid ID. For safety reasons, all personal belongings including cell phones are not allowed in the hospital.
  • When you arrive, our staff will ask you screening questions for illness and staff will screen and wand for contraband
  • Staff will escort you to the hospital visitation area (cafeteria) at the designated time
  • Please limit the items you bring for the patient.

  • Very few outside items are allowed in a psychiatric hospital to ensure a safe environment for each patient. Anything that could be used for self-harm or could jeopardize confidentiality is strictly prohibited including cell phones.
  • Outside food is not allowed.

You can bring a limited amount of clothing for a patient. We ask that no more than a three-day supply be brought in, including pajamas. We have restrictions on items that could pose a threat or harm patients or staff. Such items are referred to as contraband. Please refrain from giving patients any sharp objects, clothing with ties, underwire or laces, chemical or hard plastic items including stuffed animals, blankets and shoes. Any hygiene products must be travel size with no alcohol. Toothbrushes, toothpaste, soap, lotion and hairbrushes are provided

Phone calls with patients are encouraged during free time. Exceptions will be made if clinically indicated. Unit phones are made available to patients and located in the unit hallways. We ask patients to limit their calls to 10 minutes so that other patients can access the phone.

You can send mail and address it to your loved one. Please note, for safety reasons all mail will be opened in front of a staff member. Flowers are not allowed on the units.

Admissions

Help is Waiting

Don’t wait to get the mental health help that you or a loved one needs. Our admissions team is here to assist you in getting the journey to recovery started, today.